Home Ranking Methodology
How we rank

How we rank rental companies, eSIMs and country guides.

We score every brand, plan, and country listing against the same six criteria. Here's the framework, the weights, and what's never been paid for.

Our principles

Rankings on GlobePass are editorial. We do not accept payment in exchange for higher placement, better star ratings, or removal of negative reviews. Affiliate relationships, where they exist, are disclosed at the article level and have no influence on order or score.

Where we have a commercial relationship — for example, with rental partners who accept our IDP without question — we say so directly in the listing, and we still apply the same scoring framework to them as everyone else.

The six criteria

Every ranked entity (rental company, eSIM, country guide source) is scored on a 0–10 scale across six criteria, then weighted as follows:

IDP acceptance
25%
How often customers report the IDP is accepted at this brand's desks without friction.
Pricing transparency
20%
Whether published rates match the rate at the desk, including taxes, surcharges and deposit holds.
Customer support
15%
Response times, multilingual support, and resolution rates from a sample of 1,000+ tickets.
Vehicle quality & cleanliness
15%
Aggregated from a panel of 600 mystery shoppers across 30 countries.
Reservation reliability
15%
Whether reservations are honoured when customers arrive, and how no-show situations are handled.
Insurance clarity
10%
Whether coverage levels are explained in plain language, with the IDP requirement clearly stated.

How scores are updated

Rental and eSIM rankings are re-scored every six months. Country guides are reviewed annually, with hotfixes pushed whenever law changes (e.g. Italy's 2024 IDP fine increase). All updates are logged on each ranked page so you can see exactly what changed and when.

Have a complaint?

If you think a ranking is wrong, biased or out of date, email rankings@globepass.example. Every dispute is reviewed by an editor who was not part of the original scoring panel.